West Yorkshire Urgent Care services
From April 2009, there is now one local number to get the right NHS services when you need them urgently.
Using the service
Urgent Care is for when you have minor accidents or unexpected health problems and need help within the next few hours.
One number – 0345 605 99 99
This is a new number for West Yorkshire.
You can call day or night. Lines are open 24-hours each day, including bank holidays. And if you call your doctor out of hours, your call will be automatically transferred to us.
The new number will help you get the right treatment when you need it. The number is 0345 605 99 99. This number does not replace any existing health service.
The right treatment
If you have called 0345 605 99 99 and we think you need emergency treatment, we can arrange that directly.
Urgent care services are not for life threatening problems or emergencies. If you have an emergency, always call 999.
You can download a leaflet about the West Yorkshire Urgent Care to read offline or share with friends and family. The leaflets are available in:- Czech Mandarin Polish Punjab Urdu
Service NHS Direct's Online Health and Symptom Checkers
NHS Direct's online Health and Symptom Checkers cover a wide range of problems such as dental pain, diarrhoea and vomiting, abdominal pain, back pain, rashes, burns plus colds and flu. They can provide immediate self-care advice so you can manage your symptoms at home or offer advice on the most appropriate health service to contact. There is also the opportunity to get more specialist advice on issues such as mental health, contraception, sexual health matters and pregnancy roblems.
West Yorkshire Urgent Care services are commissioned and funded by NHS Bradford and Airedale, NHS Calderdale, NHS Kirklees, NHS Leeds and NHS Wakefield District.
Patient Satisfaction Survey - we need your help!
West Yorkshire Urgent Care Services is looking for people who have used the service and would like to take part in our patient survey. Next time you call the 0345 605 9999 service, do not forget to Press option 2. This is so you can be added to the list of people likely to be called back to tell us about their experience of using the service. We value your comments and suggestions.